Extend Jenabonus
Die Verlängerung des Jenabonus ist frühestens zwei Wochen vor Ablauf der aktuellen Gültigkeit möglich.
Antrag per E-Mail möglich
Sie können die Verlängerung des Jenabonus formlos per E-Mail beantragen.
Details
Fare reduction for adults suspended as of 01.01.2021
The fare reduction for eligible adults will be suspended from 01 January 2021 until further notice (see press release dated 17.12.2020).
Pupils and young people who are not yet 18 years old will continue to receive a mobility ticket for free use of public transport in Jena on presentation of a valid Jenabonus and payment of an administrative fee. (see links).
Requirements
Eligible are those persons who meet one of the following requirements:
- old-age and disability pensioners with entitlement to housing benefit
- Recipients of a child allowance according to § 6a of the Federal Child Allowance Act (Bundeskindergeldgesetz)
- Recipients of benefits according to the Asylum Seekers' Benefits Act (Asylbewerberleistungsgesetz)
- Recipients of benefits according to SGB II
- inactive members of joint households who do not receive benefits according to SGB II
- recipients of social welfare benefits who are accommodated in a home
- Social welfare recipients/recipients of basic security benefits
- Pupils who receive BAföG
- Trainees who receive vocational training allowance
Validity
The Jenabonus is valid for one year from the date of issue. If the conditions for entitlement cease to apply, the Jenabonus card must be returned to the Citizen Service Centre.
Procedure/Deadlines
The currently valid proof of eligibility and the previous Jenabonus card must be presented. After checking the requirements, a new Jenabonus card will be issued.
Documents
- Notification of receipt of a child supplement in accordance with § 6a of the Federal Child Benefit Act (Bundeskindergeldgesetz)
- Benefit notification of the old-age pensioner / EU pensioner with entitlement to housing benefit
- Benefit notification of the recipient of benefits according to SGB II
- Benefit notification of the social welfare recipient with home accommodation
- Benefit notification of the social welfare recipient / basic security recipient
- Notification of benefits according to the Asylum Seekers' Benefits Act
- Notification of benefits according to BAföG
- Notification of benefits according to SGB III
Opening hours
Dokumentenausgabe - ohne Termin
Bereits beantragte und nun abholbereite Dokumente (Reisepass, Personalausweis und eID-Karte sowie Dokumente der Fahrerlaubnisbehörde) können Sie während der Öffnungszeiten am Empfang ohne Termin abholen.
Andere Anliegen mit Terminvereinbarung
Für persönliche Vorsprache wegen anderen Anliegen muss ein Termin gebucht werden. Das geht online oder telefonisch.
Öffnungszeiten
Tag |
Zeiten |
| Montag | 08:30 – 13:00 Uhr |
| Dienstag | 08:30 – 18:00 Uhr |
| Mittwoch | 09:00 – 13:00 Uhr |
| Donnerstag | 08:30 – 16:00 Uhr |
| Freitag | 08:30 – 13:00 Uhr |
| Samstage im Monat | Tage | Zeiten |
|---|---|---|
| September | 14.09. und 28.09.2024 | 09:00 - 13:00 Uhr |
| Oktober | 12.10. und 26.10.2024 | 09:00 - 13:00 Uhr |
| November | 09.11. und 16.11.2024 | 09:00 - 13:00 Uhr |
| Dezember | 07.12. und 21.12.2024 | 09:00 - 13:00 Uhr |
Hinweis
Im Zeitraum 23.12.2024 bis 01.01.2025 ist der Bürgerservice geschlossen.
Fees
The Jenabonus card is issued free of charge.
Legal basis
- New announcement of the guideline of the city of Jena for the award of the Jenabonus
Contact
| Name | Funktion/Bereich | Kontakt |
|---|---|---|
| Mitarbeiter/-innen |
Citizen service team |
E-Mail: buergerservice@jena.de Telefon: 0049 3641 49-3800 Fax: 03641 49-3827 |